Shipping policy

Processing Time

All orders are processed within 1-2 business days after your order is placed. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, processing times may be delayed by a few days; we'll notify you by email if there will be a significant delay.

 

Domestic Shipping (United States)

We offer the following shipping options for orders within the United States:

Standard Shipping: $8, 3-5 business days (free for orders over $70)

Express Shipping: $15, 1-2 business days

 

Shipping costs are calculated at checkout based on the option you select. Delivery times are estimates and start from the date of shipping, not the date of order.

 

International Shipping

We currently offer international shipping to select countries. Rates and estimated delivery times are calculated at checkout based on your destination. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country; these charges are the responsibility of the customer and are not included in the item price or shipping cost.

 

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package's progress.

 

Lost or Damaged Packages

KHP is not liable for products damaged or lost during shipping. If you received your order damaged, please contact us immediately at team@knuckleheadpb.com with your order number and photos of the damaged item so we can help resolve the issue.

 

Questions

If you have any questions about your shipment, please contact us at team@knuckleheadpb.com.